Privacy Policy

1Who we are

This policy is issued by Global SoLARK Limited, a private limited company registered in England and Wales with company number 17373548, whose registered office is at 48 The Boulevard, Stoke-on-Trent, England, ST6 6DW (“we”, “us”). We are the controller of the personal data described here, which means we decide why and how it is used.

We are registered with the Information Commissioner’s Office (ICO) under registration number ICO registration number.

We are not required to appoint a Data Protection Officer. Our Chief Executive Officer (CEO) is responsible for data protection, and can be contacted at hello@globalsolark.co.uk.

When we process personal data on behalf of a client as part of a project, the client is usually the controller and we act as its processor. That work is covered by our contract with the client and described on our Data Protection page, not by this policy.

2What we collect

We collect only what we need for the purposes set out in section 3.

• When you contact us: your name, email address, organisation and job title if you give them, and the content of your message and any attachments.
• When you or your organisation work with us: business contact details of client and supplier staff, and the correspondence, meeting notes and contract records needed to deliver and account for the work.
• When you apply for a role: your CV, cover letter, interview notes and references. We may also ask for equality monitoring information; giving it is always voluntary and it is kept separate from your application.
• When you visit this website: our hosting provider automatically records technical information in server logs, such as your IP address, browser type, the pages requested and the time of the request. We do not use analytics, advertising or tracking tools, and we do not set cookies (see our Cookie Policy).

Most of this information comes directly from you. Business contact details may also be passed to us by your employer when it engages us, or found in publicly available sources such as your organisation’s website or professional networking profiles.

3Why we use it, and our lawful basis

Under UK GDPR we must have a lawful basis for each use of personal data.

Where we rely on legitimate interests, we have considered your interests and rights and concluded that they are not overridden by ours. You can ask us for details of that assessment.

We do not send marketing emails unless you have asked to receive them, and every such email lets you opt out.

We do not make decisions about you based solely on automated processing, including profiling, that have legal or similarly significant effects.

4Who we share it with

We do not sell personal data. We share it only with the following, and only as far as needed:

• Service providers who process data on our instructions: website hosting (Vercel Inc.), and email hosting and domain registration (Namesco Limited).
• Professional advisers such as accountants, lawyers and insurers.
• Authorities such as HM Revenue & Customs, where the law requires it.
• A buyer or successor if our business is ever sold or reorganised, under equivalent protections.

5International transfers

Some of our service providers, including our website host, are based in or process data in the United States.

Where personal data is transferred outside the UK, we make sure it is protected, either by relying on UK adequacy regulations (including the UK–US data bridge for organisations certified under it) or by using the ICO’s International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

6How long we keep it

After these periods we delete the data or anonymise it so that it no longer identifies anyone.

7How we protect it

We use appropriate technical and organisational measures to protect personal data, including restricting access to people who need it, using encrypted connections, and choosing service providers that meet recognised security standards.

8Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased in certain circumstances;
• restrict how we use your data in certain circumstances;
• object to our use of your data where we rely on legitimate interests;
• receive data you gave us in a portable format, where we rely on contract or consent;
• withdraw consent at any time, where we rely on consent.

To use any of these rights, email hello@globalsolark.co.uk. There is normally no charge. We will respond within one month, and may ask you to confirm your identity first.

9Complaints

If you are unhappy with how we have handled your personal data, please contact us first at hello@globalsolark.co.uk and we will try to put it right.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection: ico.org.uk/make-a-complaint or 0303 123 1113.

10Changes to this policy

We will update this policy when our practices or the law change. The version number and approval date at the top of this page show which version is in force.